All orders are sent by standard parcel post through Royal Mail. Please email email@example.com if you have different postal requirements. Delivery aim within 3 to 5 working days of dispatch, but be aware that it may take longer during peak times.
Please find below postage costs which will be adjusted and added accordingly when purchasing through Paypal.
Purchase price below £7.50 – delivery charge £2.70
Purchase price from £7.50 – Free delivery
Please note that Beyond Bubbles Soap cannot accept responsibility for packages once posted. Packages can be insured at extra cost. Please contact me for details.
Returns / Refund Policy
I hope that you will be happy with your purchase. However, if for any reason you are not satisfied with your goods, then please return the items to me in their original packaging within 7 days of you receiving the items, stating your reasons for the return. I will refund to you the full amount of the returned goods, less the original delivery charges. For exchanges please return goods in their original packaging within 7 days of your receipt. Upon my receiving the item/s, I will dispatch alternative goods as arranged. In this instance re-delivery charges for the replacement goods will be applied. Unfortunately, I cannot offer free returns for either refunds or exchanges, so you will have to cover the costs of returning the items. Please feel free to contact me either by email firstname.lastname@example.org or by phone 07921 152474 to discuss your return or exchange.
This privacy statement discloses the privacy practices for Beyond Bubbles Soap in relation to this Beyond Bubbles Soap website (the “Website”):
“we”, “us” and “our” refer collectively to Beyond Bubbles Soap registered at 176 Wootton Road, Abingdon, Oxfordshire, OX14 1JZ.
COLLECTION OF PERSONAL INFORMATION
When you use this website you may be asked for personally identifiable information such as your name, address, email address and telephone number. You may also be asked for financial information for billing and payment purposes. By giving us such information you agree to our using it in the manner described in this policy. You may withdraw your consent to our use of your personal information for this purpose at any time by emailing us at email@example.com and we will aim to process this request within 5 days of receipt of your withdrawal of consent.
USE OF PERSONAL INFORMATION
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when referring our services only to sell our service and maintain the customer. We do not share this information with outside parties except to the extent necessary to deliver our service. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
DISCLOSURE OF PERSONAL INFORMATION
Any disclosure of personal information will be strictly controlled and made fully in accordance with current UK legislation, in particular the UK Data Protection Act 1998.
RIGHT TO ACCESS YOUR PERSONAL INFORMATION
The Data Protection Act 1998 gives you the right to access information held about you. We may ask you to give evidence of your identity before providing such access.
COOKIES AND LOG FILES
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of your information.
NOTIFICATION OF POLICY CHANGES
HOW TO CONTACT US
Should you have other questions or concerns about these privacy policies, please contact us firstname.lastname@example.org